Frequently Asked Questions
Where do I send a defective clock for replacement or repair ?
Your Countdown Clock is designed to give you years of reliable service. The countdown clock is warranted to be free from defects in materials and workmanship for a period of three years from date of purchase. If your countdown clock fails to work properly during the warranty period, we will repair or replace it at no charge.
This warranty does not cover Countdown Clocks which have been damaged by accident, misused, subjected to water or other liquids, tampered with, modified or otherwise abused in any way.
In the unlikely event that you'll have to return your Countdown Clock to us for repair or replacement, please return it to:
Countdown Clocks
50 Rose Place
New Hyde Park, New York
11040
How do I change the battery?
Your Countdown Clock is powered by a Button Cell (L1121 or AG8) battery. The battery is easily replaced if required by opening the slide out battery compartment located at the bottom of the clock.
Reset your Countdown as before.
What is the phone number to call if I have a problem or question about my order?
Call us at 1-866-325-9899
How do I re-set my Mayan Last Day Countdown Clock Magnet
or Key Chain?
To Set the Current Time & Date:
- First, look at the back of your clock and notice the three buttons on the back (M1, SET, M2). Now, turn it over and hold the clock so that you are looking at the front/face of it. From this perspective, the M1 button will be the left most button, SET will be the middle button and M2 will be the button on the right.
- Press the SET button on the back of the clock (the middle button). This will bring up what should be/will be the current date (Month, Day & Year). Immediately after pressing SET, press the M1 button (to the left of the SET button). The numbers for the current year will begin to flash. Press the SET button as many times as needed to change the number to the current year. When done, press the M1 button again.
- The month will now begin to flash. Press the SET button until the display shows the current month, and then press M1 again.
- The day of the month is now flashing. Press SET until you are at the current day. Press M1 again.
- You are now at the current time screen. The hours will now be flashing.
- Press SET to advance to the correct hour, then press M1.
- The minutes will now be flashing. Press SET to advance the minutes.
- Again, press the M1 button. Now hit the SET button to make the time AM or PM (represented by either a P or an A in the upper right corner).
- Press M1 again.
The current date & time is now set properly. Depending on the time/date, the clock will either display a countdown or all 0's.
To Set your Mayan Last Day Countdown Clock key chain for
Midnight December 20, 2012.
- Again, hold the clock so that you are looking at the face/front of it. Press the M2 button (the farthest right button).
- Immediately after pressing M2, Press the SET button. The number for the year will begin to flash. Press SET to advance to the target "year" of 2009 or 2008. Then press M2.
- The number for the Month will now be flashing. Press SET to change to the target month (January or November) and then press M2 again.
- The number for the date will now be flashing. Press SET to advance the date to the target date (20th or the 4th). Press M2.